TERMS OF BUSINESS

Last updated 27 October 2026

These are the terms every Little Oceans client works under, whichever plan they pick. Before a build starts I also send a short written agreement with your name, your price and your dates in it. If that agreement and this page ever disagree, the agreement wins.

Paying when you love it

I build the site and show it to you on a preview address. You tell me what to change, I change it, and nothing is due until you approve it and it goes live. If you decide you don't want it, you owe nothing, and the design and code stay with me.

Approval can be a text, a WhatsApp or an email. Asking me to put the site live on your own domain counts as approval too.

Kept Alive, £49 a month

• Nothing up front. The first payment comes out in the month the site goes live.
• Domain, hosting, search engine setup and changes are all in the £49. Message or ring me and the change gets made, with no monthly limit.
• Stop whenever you like by telling me, or through client billing. The plan runs to the end of the month you've already paid for, and there's nothing more to pay after that.
• Twelve payments (£588) and the site is yours outright. If you stop before then, the site comes down, unless you'd like to keep it, in which case you pay the difference up to £588 and it's yours.

Handed Over, from £500 once

• I invoice when the site is live and you've approved it. The invoice is due within 14 days.
• Once it's paid, the site is yours outright, with nothing ongoing.
• Fixes to anything genuinely broken are free for 30 days after launch.
• Add Kept Ticking later, from £29 a month, if you want updates and upkeep.

Anything extra

New pages, new features or a redesign get a fixed price before I start, and nothing happens until you say yes. There is no hourly rate. If I ever do something without agreeing a price first, I don't charge for it.

How payments work

Payments go through Stripe. Invoices can be paid by card or bank transfer. Monthly plans are taken by Direct Debit, which shows on your bank statement as STRIPE. You can update your card or bank details, see past invoices or stop your plan at any time through client billing.

If a payment fails I'll tell you and Stripe will try again. If it's still unpaid 14 days later I may pause changes, and after 30 days I may take the site down. I'll always get in touch before either happens.

I may review monthly prices once a year, with at least 30 days' notice. If you'd rather not pay the new price, you can stop before it starts.

Who owns what

Your logo, photos and words are always yours. You confirm that anything you send me is yours to use. The finished site becomes yours once it's paid for: on Handed Over, when the invoice is paid; on Kept Alive, at £588. Typefaces and other licensed parts stay under their own licences, and the general tools and techniques I use on every site stay mine.

Your domain should be registered in your name. If I register it for you, I'll hand it over whenever you ask.

What I can't promise

Nobody can guarantee a position on Google, a number of enquiries or a site that never goes offline, and I don't. My total liability for any job is capped at the price of that job, and I'm not liable for lost profit or other indirect loss. Nothing here limits liability that the law says can't be limited. I carry professional indemnity, public liability and cyber insurance.

Showing the work

I may show your finished site in my portfolio and on social media. Tell me if you'd rather I didn't, and I won't.

If you're buying as an individual

If you're not buying for a business, you have 14 days to cancel without giving a reason. If you've asked me to start inside those 14 days and then cancel, you pay for the part of the work already done.

The law

These terms are governed by the law of England and Wales, and its courts have jurisdiction. When this page changes, the date at the top changes with it.